Members · Roadmap
Start your Story here.
This is the short version of what helps new members get organized fast: the app, parking, room bookings, house norms, mail flow, community perks, and a few easy wins.
Fast wifiBottomless Quills coffeeCommunity24/7 accessPhone boothsWellness roomEventsElixir kombucha on tapFast wifiBottomless Quills coffeeCommunity24/7 accessPhone boothsWellness roomEventsElixir kombucha on tap
Week one
The essentials to get fully plugged in.
Story works best when the setup disappears into the background. Handle the admin, learn the norms, and then use the space like it was set up for you, because it was.
Onboarding guide
The member roadmap.
01Download the Passport appPassport by Nexudus is the command center for check-ins, room bookings, and staying in sync with Story happenings.Done right →
02Handle parking verification earlySubmit your member parking form as soon as you can, and remind guests to stop by the desk so their parking can be validated too.Done right →
03Read the terms and member basicsKnow the rules, know the access flow, and understand how Story expects the space to be used before your first big workday.Done right →
04Learn the room etiquetteTake calls in booths, clean up after yourself, close doors behind you, and keep the shared systems shared.Done right →
05Book rooms and use amenities intentionallyConference rooms, huddle rooms, kombucha, coffee, wellness spaces, and the library all work better when you use them like a considerate pro.Done right →
06Celebrate wins with the teamSend launches, milestones, and member news to hello@storylouisville.com so the Story team can amplify what you're working on.Done right →
07Set up mail and package flowMailboxes are available by request, and a real Market Street address is one of the underrated perks of membership.Done right →
08Use your neighborhood discountsYour membership goes beyond the walls, with local perks and discounts from favorite NuLu businesses and partner brands.Done right →
09Take the coworking passport on the roadWhen you're traveling, partner locations can help you keep momentum going with day-pass access and a familiar rhythm.Done right →
Community norms
Be kind. Book the room. Use the booth.
- Keep music requests to the team and leave the shared speakers alone.
- Phone booths are first come, first served and best used for shorter calls.
- If booths are full, ask the team for help instead of taking calls on the open floor.
- Join happy hours and events when you can. Community is part of the product.
Beyond the desk
Celebrate wins. Use the perks. Work the neighborhood.
Send the big news to the team, claim the local discounts, request the mailbox if you need it, and treat the surrounding neighborhood like part of your workspace.