Legal · Privacy
Privacy, plainly stated.
This notice applies to the Story website, Story digital assets, and member participation in Story services. It explains what data Story collects, how it is used, and what choices you have.
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What comes in
Information you share, plus some basic digital signals.
- Name, email, phone number, mailing details, and account information.
- Form submissions, tour requests, event RSVPs, and support or sales inquiries.
- Marketing preferences and communications you opt in to receive.
- Browser, device, cookies, analytics, and website log data collected automatically.
- Public profile or social information when you interact with Story through third parties.
What it is used for
To run Story well, respond clearly, and improve the experience.
Story uses personal data to answer inquiries, support tours and memberships, improve the website and digital services, personalize communication, market future events when you have opted in, and protect against fraud, abuse, or other legal and operational risks.
In short: the information is used to operate Story responsibly, not to build a shadow profile about you.
In short: the information is used to operate Story responsibly, not to build a shadow profile about you.
Policy summary
The short version of sharing, choices, and retention.
What we collectContact details, account information, form submissions, event interest, marketing preferences, and any information you choose to send us.
How we collect itDirectly from you through forms, signups, events, emails, and social interactions, plus automatically through analytics, logs, cookies, and similar website tools.
How we use itTo respond to requests, operate and improve Story's services, personalize communication, send opted-in updates, prevent misuse, and meet legal obligations.
Who we share withTrusted service providers, event or business partners when necessary to deliver a service, and legal or safety authorities when required.
Your choicesYou can unsubscribe from marketing, request updates to your information, and manage browser-level controls for cookies and similar tools.
Retention and updatesStory keeps information only as long as needed for business, legal, and operational purposes, and may update the notice as practices evolve.
Questions and requests
Need to update data or ask about the notice? Talk to a human.
Story may update this notice from time to time as its practices or legal requirements change. If you have a question about privacy practices, want to update information Story has about you, or need help understanding your choices, contact the team directly.
Privacy contact: info@storylouisville.com
Mailing contact: Story Louisville, Louisville, Kentucky
Privacy contact: info@storylouisville.com
Mailing contact: Story Louisville, Louisville, Kentucky